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Practical tips to grow NOI, reduce vacancies, and run efficient property operations.

Automating Maintenance: Tickets, SLAs, and Vendor Management

9 min

Start with a single intake and triage queue. Use categorization to route emergencies and bundle routine work by building. Track first‑response and completion SLAs.

Workflow tips

  • Photo/Video required on submission; better diagnostics, fewer truck rolls.
  • Preferred vendor pools per trade; auto‑assign based on zone and rating.
  • Owner dashboard with budget vs. actual and upcoming CapEx.

SEO keywords

maintenance software, property maintenance automation, service level agreements